Escan online chat support
This policy is applicable to those customers who are covered under warranty/ Annual maintenance contract. We offer live chat, email and phone billing support (24/7). It also explains the procedure (call escalation matrix) to be followed to avail technical support. Please feel free to contact us should you need any help. At RSC & GSMC every call is monitored and evaluated on technical and quality assurance parameters.ΔΆ4online Technical Support Policy document describes the scope and the terms & conditions of Technical Support Services offered. Our in-house support centre caters to the urgent needs of our customers by providing timely and accurate support. For those incidents we have established Regional Support Center (RSC) and Global Support Management Centre (GSMC) at India. The advantages of this online chat room peer support model show: peer support at Supportiv helps people regroup and feel less hopeless. This avoids unexpected triggering or feelings of isolation.
ESCAN ONLINE CHAT SUPPORT HOW TO
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Although we are continuously trying to make our product as the best Internet Billing and Bandwidth Management solution, at times there are some incidents which need immediate attention. Chat rooms are moderated in realtimekeeping trolls and insensitive people out, while keeping the discussion on track. Common information about the features, streaming opportunities and more. We, at 24online value our customers and their needs.